18342805. SYSTEM TO FACILITATE INTERACTION DURING A COLLABORATIVE SCREEN SHARING SESSION simplified abstract (Capital One Services, LLC)

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SYSTEM TO FACILITATE INTERACTION DURING A COLLABORATIVE SCREEN SHARING SESSION

Organization Name

Capital One Services, LLC

Inventor(s)

Reza Farivar of Champaign IL (US)

Austin Walters of Savoy IL (US)

Fardin Abdi Taghi Abad of Champaign IL (US)

Jeremy Goodsitt of Champaign IL (US)

Vincent Pham of Champaign IL (US)

SYSTEM TO FACILITATE INTERACTION DURING A COLLABORATIVE SCREEN SHARING SESSION - A simplified explanation of the abstract

This abstract first appeared for US patent application 18342805 titled 'SYSTEM TO FACILITATE INTERACTION DURING A COLLABORATIVE SCREEN SHARING SESSION

Simplified Explanation

The abstract describes a system where a server device receives information about a user participating in a screen sharing session and associates it with the user's interactions with an application on their device. The server then determines the user interface elements corresponding to the current view of the application and transmits this information to another device, allowing it to reconstruct the same view based on the received information and stored data.

  • The server device receives information about a user participating in a screen sharing session.
  • The user's interactions with an application on their device are associated with their identity.
  • The server determines the user interface elements corresponding to the current view of the application.
  • Information about these elements is transmitted to another device.
  • The other device can reconstruct the same view using the received information and stored data.

Potential Applications

  • Collaborative work: Multiple users can view and interact with the same application interface simultaneously, enhancing collaboration and productivity.
  • Remote assistance: Support personnel can see the exact view of the application the user is experiencing, allowing for more effective troubleshooting and guidance.
  • Training and education: Instructors can share their application views with students, providing a real-time learning experience.

Problems Solved

  • Difficulty in sharing application views: This system simplifies the process of sharing application views between devices, eliminating the need for complex screen sharing setups.
  • Ineffective remote assistance: Support personnel often struggle to understand the exact issue a user is facing. This system provides a clear and accurate representation of the user's application view, aiding in troubleshooting.
  • Limited collaboration: Traditional screen sharing methods often restrict collaboration to one user controlling the application. This system enables multiple users to interact with the same application view simultaneously.

Benefits

  • Enhanced collaboration: Users can work together on the same application view, improving teamwork and productivity.
  • Accurate remote assistance: Support personnel can accurately diagnose and resolve issues by seeing the exact application view of the user.
  • Real-time learning: Instructors can provide a live demonstration of an application, allowing students to follow along and learn effectively.


Original Abstract Submitted

A server device may receive information identifying a user of a first device participating in a screen sharing session with a second device and associate the information identifying the user of the first device with information indicating a sequence of interactions with an application at the first device. The server device may determine one or more user interface elements that correspond to a current view of the application at the first device based on the sequence of interactions, and transmit, to the second device, information identifying the one or more user interface elements that correspond to the current view to permit the second device to reconstruct the current view based on the information identifying the one or more user interface elements that correspond to the current view and stored information related to a plurality of views associated with the application.

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