18312770. DIGITAL MESSAGE MANAGEMENT FOR A SHARED DIGITAL MAILBOX simplified abstract (Oracle International Corporation)

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DIGITAL MESSAGE MANAGEMENT FOR A SHARED DIGITAL MAILBOX

Organization Name

Oracle International Corporation

Inventor(s)

Nagaraj Nadendla of Livermore CA (US)

Karthik Kothandaraman of Fremont CA (US)

Rajesh Choudary Gudiputi of San Ramon CA (US)

Advitya Khanna of Oakland CA (US)

DIGITAL MESSAGE MANAGEMENT FOR A SHARED DIGITAL MAILBOX - A simplified explanation of the abstract

This abstract first appeared for US patent application 18312770 titled 'DIGITAL MESSAGE MANAGEMENT FOR A SHARED DIGITAL MAILBOX

Simplified Explanation

The patent application describes techniques for managing digital messages to and from a shared mailbox. Here are some key points from the abstract:

  • System receives a message directed to a shared mailbox.
  • Analyzes contextual data in the message to identify users with access to the shared mailbox who are recipients of the message.
  • Performs notification operations to notify different users with access to the shared mailbox of different messages.
  • Notification operations include sending notifications through various communication platforms, tagging messages with names of recipients, and categorizing messages according to users.

Potential Applications

The technology described in the patent application could be applied in various industries and organizations where multiple users have access to a shared mailbox, such as:

  • Corporate environments
  • Customer service departments
  • Team collaboration platforms

Problems Solved

The technology addresses the following issues:

  • Ensuring that all relevant users are notified of messages in a shared mailbox
  • Streamlining communication and collaboration among multiple users
  • Organizing messages efficiently based on user access and relevance

Benefits

Some benefits of this technology include:

  • Improved communication and coordination among team members
  • Enhanced efficiency in managing shared messages
  • Better organization and categorization of messages for different users

Potential Commercial Applications

The technology could be valuable for companies offering:

  • Email management solutions
  • Collaboration tools for teams
  • Customer service platforms

Possible Prior Art

One possible prior art for this technology could be existing email management systems that allow for shared mailboxes and user notifications.

Unanswered Questions

How does this technology ensure data security and privacy for shared mailboxes?

The patent application does not provide details on the security measures implemented to protect the data in shared mailboxes.

Can this technology be integrated with existing email platforms and communication tools?

The patent application does not specify if the technology is compatible with popular email platforms and communication tools.


Original Abstract Submitted

Techniques for managing digital messages to and from a shared mailbox are disclosed. A system receives a message directed to a shared mailbox. The system analyzes contextual data in the message to identify a set of users with access to the shared mailbox who are recipients of the message. The system performs notification operations to notify different users with access to the shared mailbox of different messages. Notification operations include sending a notification to a particular communications platform, such as email, instant message, or text, that a message in the shared mailbox is associated with the recipient, tagging the message in the shared mailbox with names of recipients associated with the message, and/or categorizing the messages in the shared mailbox according to users.