18274924. INFORMATION PROVIDING APPARATUS, INFORMATION PROVIDING METHOD, AND NON-TRANSITORY COMPUTER-READABLE MEDIUM simplified abstract (NEC Corporation)

From WikiPatents
Jump to navigation Jump to search

INFORMATION PROVIDING APPARATUS, INFORMATION PROVIDING METHOD, AND NON-TRANSITORY COMPUTER-READABLE MEDIUM

Organization Name

NEC Corporation

Inventor(s)

Mikako Maruyama of Tokyo (JP)

Juny Enomoto of Tokyo (JP)

Tsubasa Kikuchi of Kanagawa (JP)

Suzuri Uchikawa of Tokyo (JP)

Takuto Matsumura of Tokyo (JP)

INFORMATION PROVIDING APPARATUS, INFORMATION PROVIDING METHOD, AND NON-TRANSITORY COMPUTER-READABLE MEDIUM - A simplified explanation of the abstract

This abstract first appeared for US patent application 18274924 titled 'INFORMATION PROVIDING APPARATUS, INFORMATION PROVIDING METHOD, AND NON-TRANSITORY COMPUTER-READABLE MEDIUM

Simplified Explanation

The patent application describes an information providing apparatus that acquires customer identification information and customer information, including purchase history and action history, and generates online shop information to be provided to the customer.

  • Customer information acquisition unit acquires customer identification information and first customer information
  • First customer information includes purchase history and action history of the customer in a real shop
  • First information transmission unit generates online shop information using the first customer information
  • Online shop information is transmitted to a customer terminal operated by the customer

Potential Applications

The technology described in this patent application could be applied in various industries such as retail, e-commerce, and customer relationship management systems.

Problems Solved

This technology helps in personalizing the online shopping experience for customers by providing relevant information based on their purchase and action history in real shops.

Benefits

- Improved customer satisfaction - Enhanced customer engagement - Increased sales and customer loyalty

Potential Commercial Applications

Optimizing Online Shopping Experience for Customers

Unanswered Questions

How does the apparatus ensure the security and privacy of customer information?

How does the apparatus handle customer information from multiple sources?

Original Abstract Submitted

An information providing apparatus () includes a customer information acquisition unit () and a first information transmission unit (). The customer information acquisition unit () acquires customer identification information and first customer information of the customer in association with each other. The first customer information includes at least one of a first purchase history being a purchase history of a customer at a real shop and an action history of the customer in the real shop. The first information transmission unit () generates online shop information being information to be provided to the customer in relation to an online shop by using the first customer information and transmits the online shop information to a customer terminal operated by the customer.