18274900. INFORMATION TRANSMISSION APPARATUS, INFORMATION PROCESSING METHOD, AND INFORMATION TRANSMISSION METHOD simplified abstract (NEC Corporation)
INFORMATION TRANSMISSION APPARATUS, INFORMATION PROCESSING METHOD, AND INFORMATION TRANSMISSION METHOD
Organization Name
Inventor(s)
Yoshiki Matsumoto of Tokyo (JP)
INFORMATION TRANSMISSION APPARATUS, INFORMATION PROCESSING METHOD, AND INFORMATION TRANSMISSION METHOD - A simplified explanation of the abstract
This abstract first appeared for US patent application 18274900 titled 'INFORMATION TRANSMISSION APPARATUS, INFORMATION PROCESSING METHOD, AND INFORMATION TRANSMISSION METHOD
Simplified Explanation
The patent application describes an information transmission apparatus that utilizes a salesclerk information storage unit to store salesclerk identification information and detailed information about each salesclerk. The apparatus includes a salesclerk position transmission unit and a detailed information transmission unit to transmit relevant information to a customer terminal.
- Salesclerk information storage unit: Stores salesclerk identification information and detailed information about each salesclerk.
- Salesclerk position transmission unit: Transmits salesclerk position information and salesclerk identification information to a customer terminal.
- Detailed information transmission unit: Reads detailed information associated with salesclerk identification information and transmits it to the customer terminal.
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- Potential Applications
- Retail stores - Customer service centers - Hospitality industry
- Problems Solved
- Efficient transmission of salesclerk information to customers - Improved customer experience - Streamlined communication between salesclerks and customers
- Benefits
- Enhanced customer service - Personalized interactions - Increased customer satisfaction
- Potential Commercial Applications
- Optimizing Customer Experience with Salesclerk Information Transmission Technology
- Potential Commercial Applications
- Possible Prior Art
No prior art is known at this time.
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- Unanswered Questions
- How does the detailed information transmission unit access the salesclerk information storage unit?
The detailed information transmission unit likely has a mechanism to retrieve detailed information based on the salesclerk identification information received from the customer terminal.
- What security measures are in place to protect the salesclerk information stored in the salesclerk information storage unit?
It is important to ensure that the salesclerk information is secure and only accessible by authorized personnel. Encryption, access controls, and regular security audits could be potential measures to safeguard the data.
Original Abstract Submitted
An information transmission apparatus can use a salesclerk information storage unit. The salesclerk information storage unit stores, by a plurality of salesclerks, salesclerk identification information about the salesclerk and detailed information about the salesclerk in association with each other. Then, the information transmission apparatus includes a salesclerk position transmission unit and a detailed information transmission unit. The salesclerk position transmission unit transmits, for each of a plurality of salesclerks present in a store, salesclerk position information about the salesclerk and salesclerk identification information about the salesclerk in association with each other to a customer terminal. When the detailed information transmission unit receives any piece of the salesclerk identification information from the customer terminal, the detailed information transmission unit reads detailed information associated with the salesclerk identification information from the salesclerk information storage unit, and transmits the detailed information to the customer terminal.
