18238898. DETERMINING WHETHER TO AUTOMATICALLY RESUME FIRST AUTOMATED ASSISTANT SESSION UPON CESSATION OF INTERRUPTING SECOND SESSION simplified abstract (Google LLC)

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DETERMINING WHETHER TO AUTOMATICALLY RESUME FIRST AUTOMATED ASSISTANT SESSION UPON CESSATION OF INTERRUPTING SECOND SESSION

Organization Name

Google LLC

Inventor(s)

Andrea Terwisscha Van Scheltinga of Zurich (CH)

Nicolo D'ercole of Oberrieden (CH)

Zaheed Sabur of Baar (CH)

Bibo Xu of San Jose CA (US)

Megan Knight of Mountain View CA (US)

Alvin Abdagic of Zurich (CH)

Jan Lamecki of Zurich (CH)

Bo Zhang of Kilchberg (CH)

DETERMINING WHETHER TO AUTOMATICALLY RESUME FIRST AUTOMATED ASSISTANT SESSION UPON CESSATION OF INTERRUPTING SECOND SESSION - A simplified explanation of the abstract

This abstract first appeared for US patent application 18238898 titled 'DETERMINING WHETHER TO AUTOMATICALLY RESUME FIRST AUTOMATED ASSISTANT SESSION UPON CESSATION OF INTERRUPTING SECOND SESSION

Simplified Explanation

Determining whether to automatically resume a prior automated assistant session or transition to an alternative state after a second session interrupted the first session. Selectively causing either the automatic resumption of the first session or the transition to the alternative state.

  • Determines whether to resume a prior automated assistant session or transition to an alternative state after interruption
  • Selectively causes either the resumption of the first session or the transition to the alternative state

Potential Applications

  • Automated customer service systems
  • Virtual assistants in smart devices
  • Chatbots in messaging platforms

Problems Solved

  • Seamless continuation of interrupted automated assistant sessions
  • Improved user experience in interacting with automated assistants

Benefits

  • Reduces user frustration caused by interrupted sessions
  • Enhances the efficiency and effectiveness of automated assistant systems
  • Provides a more seamless and personalized user experience


Original Abstract Submitted

Determining whether, upon cessation of a second automated assistant session that interrupted and supplanted a prior first automated assistant session: (1) to automatically resume the prior first automated assistant session, or (2) to transition to an alternative automated assistant state in which the prior first session is not automatically resumed. Implementations further relate to selectively causing, based on the determining and upon cessation of the second automated assistant session, either the automatic resumption of the prior first automated assistant session that was interrupted, or the transition to the state in which the first session is not automatically resumed.