17960581. SYSTEMS AND METHODS FOR CONTROLLING ELECTRONIC COMMUNICATIONS IN REAL TIME VIA AN ARTIFICIAL INTELLIGENCE ENGINE BASED ON LOCATION DATA AND USER DATA simplified abstract (Bank of America Corporation)

SYSTEMS AND METHODS FOR CONTROLLING ELECTRONIC COMMUNICATIONS IN REAL TIME VIA AN ARTIFICIAL INTELLIGENCE ENGINE BASED ON LOCATION DATA AND USER DATA

Organization Name

Bank of America Corporation

Inventor(s)

Monika V. Kapur of Jacksonville FL (US)

Christine D. Black of Brooksville ME (US)

Jinna Zevulun Kim of Charlotte NC (US)

Jennifer Tiffany Renckert of Middleburg FL (US)

Jo-Ann Taylor of Godalming (GB)

Vijaya L. Vemireddy of Plano TX (US)

SYSTEMS AND METHODS FOR CONTROLLING ELECTRONIC COMMUNICATIONS IN REAL TIME VIA AN ARTIFICIAL INTELLIGENCE ENGINE BASED ON LOCATION DATA AND USER DATA - A simplified explanation of the abstract

This abstract first appeared for US patent application 17960581 titled 'SYSTEMS AND METHODS FOR CONTROLLING ELECTRONIC COMMUNICATIONS IN REAL TIME VIA AN ARTIFICIAL INTELLIGENCE ENGINE BASED ON LOCATION DATA AND USER DATA

Simplified Explanation

The present invention involves controlling electronic communications in real time via an artificial intelligence engine based on location data and user data. Here are some key points to explain the patent/innovation:

• Determines user location and emotional state using location data and user data
• Identifies relevant resources near the user based on emotional state
• Generates notifications with information about relevant resources
• Presents notifications to the user using the user device's output device

Potential Applications

This technology could be applied in various industries such as:

• Retail for personalized marketing and promotions
• Healthcare for patient monitoring and support
• Tourism for customized recommendations and information

Problems Solved

This technology addresses the following issues:

• Lack of personalized communication in real time
• Difficulty in identifying relevant resources based on user emotions
• Inefficient notification systems for users

Benefits

The benefits of this technology include:

• Enhanced user experience through personalized communication
• Improved decision-making based on emotional states
• Increased efficiency in resource identification and notification delivery

Potential Commercial Applications

The potential commercial applications of this technology include:

• Mobile apps for personalized notifications and recommendations
• Customer service platforms for emotional support and assistance
• Marketing tools for targeted advertising and promotions

Possible Prior Art

One possible prior art for this technology could be emotion recognition systems in artificial intelligence, which have been used in various applications such as customer service and healthcare.

How does the artificial intelligence engine determine the emotional state of the user based on user data?

The abstract mentions using an emotional artificial intelligence engine to determine the emotional state of the user, but it does not provide details on the specific methods or algorithms used for this determination.

What types of resources are considered relevant to the user based on their emotional state?

The abstract mentions identifying relevant resources associated with an entity in proximity to the user based on their emotional state, but it does not specify the criteria or categories of resources that are considered relevant in this context.

Original Abstract Submitted

Systems, computer program products, and methods are described herein for controlling electronic communications in real time via an artificial intelligence engine based on location data and user data. The present invention may be configured to determine a location of a user device associated with a user based on location data generated by the user device and determine, using an emotional artificial intelligence engine, an emotional state of the user based on user data. The present invention may be configured to determine resources associated with the user and identify, from the resources associated with the user, relevant resources associated with an entity in proximity to the location of the user device. The present invention may be configured to generate, based on the emotional state of the user, notifications including information regarding the relevant resources and present, using an output device of the user device, the notifications to the user.