17931984. ENHANCE SALES OPPORTUNITIES AT PHYSICAL COMMERCE CHANNELS simplified abstract (INTERNATIONAL BUSINESS MACHINES CORPORATION)
ENHANCE SALES OPPORTUNITIES AT PHYSICAL COMMERCE CHANNELS
Organization Name
INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor(s)
Sidharth Ullal of Chennai (IN)
Raghuveer Prasad Nagar of Kota (IN)
Shresta Muniyappa of Kolar (IN)
Neelesh Gupta of Bangalore (IN)
ENHANCE SALES OPPORTUNITIES AT PHYSICAL COMMERCE CHANNELS - A simplified explanation of the abstract
This abstract first appeared for US patent application 17931984 titled 'ENHANCE SALES OPPORTUNITIES AT PHYSICAL COMMERCE CHANNELS
Simplified Explanation
The invention provides a method, computer system, and computer program product for enhancing a customer experience by offering rewards based on data collected during a store visit.
- Collecting data for a store visit
- Determining whether to offer the user rewards based on the collected data
- Determining the rewards to offer the user
- Presenting the rewards to the user
Potential Applications
This technology could be applied in retail stores, restaurants, and other businesses to improve customer satisfaction and loyalty.
Problems Solved
This technology solves the problem of engaging customers and incentivizing repeat visits by offering personalized rewards based on their behavior.
Benefits
The benefits of this technology include increased customer retention, improved customer experience, and higher customer satisfaction levels.
Potential Commercial Applications
Enhancing Customer Experience Through Personalized Rewards
Original Abstract Submitted
A method, computer system, and a computer program product for enhancing a customer experience is provided. The present invention may include collecting data for a store visit. The present invention may include determining whether to offer the user one or more rewards based on the data collected. The present invention may include determining the one or more rewards to offer the user. The present invention may include presenting the one or more rewards to the user.
