17931719. AUTOMATIC DIRECTING OF ONLINE PRODUCT RETURNS simplified abstract (INTERNATIONAL BUSINESS MACHINES CORPORATION)
AUTOMATIC DIRECTING OF ONLINE PRODUCT RETURNS
Organization Name
INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor(s)
Randy A. Rendahl of Raleigh NC (US)
PRAPTHI CARIAPPA Kayapanda of Cary NC (US)
Frank Isaacs of Wake Forest NC (US)
Ashley Kristin Silva of Durham NC (US)
AUTOMATIC DIRECTING OF ONLINE PRODUCT RETURNS - A simplified explanation of the abstract
This abstract first appeared for US patent application 17931719 titled 'AUTOMATIC DIRECTING OF ONLINE PRODUCT RETURNS
Simplified Explanation
The embodiment described in the abstract is a system for automatically directing online product returns to charitable organizations. Here are the key points of the innovation:
- Automatically receives wish lists from charitable organizations
- Automatically receives distribution information from vendors
- Automatically processes return requests from customers
- Determines product eligibility for distribution based on vendor information
- Identifies eligible charitable organizations to receive the product
- Ranks charitable organizations based on eligibility
- Generates return shipping labels for the highest-ranked charitable organization
Potential Applications
This technology could be applied in e-commerce platforms to streamline the process of directing returned products to charitable organizations, increasing the efficiency of donations.
Problems Solved
1. Streamlines the process of donating returned products to charitable organizations 2. Ensures that eligible products are distributed to the most suitable charitable organizations
Benefits
1. Increases the likelihood of returned products being donated to charitable causes 2. Simplifies the donation process for both vendors and customers
Potential Commercial Applications
- Optimizing Online Product Returns for Charitable Donations ###
Original Abstract Submitted
An embodiment for automatically directing online product returns to charitable organizations. The embodiment may automatically receive a wish list from one or more charitable organizations. The embodiment may automatically receive distribution information from a vendor. The embodiment may automatically receive a return request for a product from a customer. The embodiment may automatically determine whether the product included in the received return request is eligible for distribution based on the distribution information from the vendor. The embodiment may automatically identify one or more charitable organizations eligible to receive the product. The embodiment may automatically generate a ranking for each of the identified one or more charitable organizations eligible to receive the product. The embodiment may automatically generate a return shipping label corresponding to a highest ranked charitable organization eligible to receive the product.
