17888189. SYSTEMS AND METHODS TO DETERMINE THE LOSS OF ABILITY TO NOTIFY CUSTOMER THROUGH MOBILE APP AND PROMPT RE-DOWNLOAD simplified abstract (Capital One Services, LLC)
Contents
- 1 SYSTEMS AND METHODS TO DETERMINE THE LOSS OF ABILITY TO NOTIFY CUSTOMER THROUGH MOBILE APP AND PROMPT RE-DOWNLOAD
- 1.1 Organization Name
- 1.2 Inventor(s)
- 1.3 SYSTEMS AND METHODS TO DETERMINE THE LOSS OF ABILITY TO NOTIFY CUSTOMER THROUGH MOBILE APP AND PROMPT RE-DOWNLOAD - A simplified explanation of the abstract
- 1.4 Simplified Explanation
- 1.5 Potential Applications
- 1.6 Problems Solved
- 1.7 Benefits
- 1.8 Original Abstract Submitted
SYSTEMS AND METHODS TO DETERMINE THE LOSS OF ABILITY TO NOTIFY CUSTOMER THROUGH MOBILE APP AND PROMPT RE-DOWNLOAD
Organization Name
Inventor(s)
Jason Zwierzynski of McLean VA (US)
Sara Rose Brodsky of McLean VA (US)
Jennifer Kwok of McLean VA (US)
Joshua Edwards of Philadelphia PA (US)
Abhay Donthi of McLean VA (US)
Tania Cruz Morales of McLean VA (US)
SYSTEMS AND METHODS TO DETERMINE THE LOSS OF ABILITY TO NOTIFY CUSTOMER THROUGH MOBILE APP AND PROMPT RE-DOWNLOAD - A simplified explanation of the abstract
This abstract first appeared for US patent application 17888189 titled 'SYSTEMS AND METHODS TO DETERMINE THE LOSS OF ABILITY TO NOTIFY CUSTOMER THROUGH MOBILE APP AND PROMPT RE-DOWNLOAD
Simplified Explanation
The abstract describes systems and methods for detecting and repairing loss of a primary digital communication channel using a server and a user device.
- Server sends push notification to user device over a network.
- Server receives push notification status data in response.
- Server applies predictive model to determine if primary digital communication channel has failed.
- Upon determination of failure, server transmits communication to user over alternative digital communication channels.
Potential Applications
- Telecommunications industry
- Internet service providers
- Mobile device manufacturers
Problems Solved
- Loss of primary digital communication channel
- Ensuring continuous communication between server and user device
Benefits
- Improved reliability of communication
- Seamless transition to alternative communication channels
- Enhanced user experience
Original Abstract Submitted
Systems and methods for detecting and repairing loss of a primary digital communication channel may include a server and a user device. The server may be configured to send a push notification to an application of the user device over a network, receive, in response to the sending of the push notification, push notification status data, apply a predictive model to determine whether the primary digital communication channel has failed based on the push notification and the push notification status data; and transmit, upon a determination that the primary digital communication channel has failed, a communication to the user over one or more alternative digital communication channels.
