17866702. QUESTION ANSWERING METHOD, ELECTRONIC DEVICE, AND PROGRAM PRODUCT simplified abstract (Dell Products L.P.)
Contents
QUESTION ANSWERING METHOD, ELECTRONIC DEVICE, AND PROGRAM PRODUCT
Organization Name
Inventor(s)
QUESTION ANSWERING METHOD, ELECTRONIC DEVICE, AND PROGRAM PRODUCT - A simplified explanation of the abstract
This abstract first appeared for US patent application 17866702 titled 'QUESTION ANSWERING METHOD, ELECTRONIC DEVICE, AND PROGRAM PRODUCT
Simplified Explanation
The present disclosure describes a method, electronic device, and computer program product for question answering. The method involves determining an answer library associated with a question, determining a restricted Boltzmann machine associated with the answer library, and determining annotation information using the restricted Boltzmann machine.
- The method determines an answer library associated with a question.
- The method determines a restricted Boltzmann machine associated with the answer library.
- The restricted Boltzmann machine determines a set of questions that the answer library can answer.
- The restricted Boltzmann machine also determines association relationships between questions in the set and the answer library.
- The method determines annotation information associated with the question and targeted to the answer library using the restricted Boltzmann machine.
Potential applications of this technology:
- Question answering systems in customer service or technical support.
- Chatbots or virtual assistants that can provide accurate and targeted answers.
- Information retrieval systems that can quickly find relevant answers to user queries.
Problems solved by this technology:
- Improves the accuracy and efficiency of question answering systems.
- Enables customer service personnel to have a better understanding of the answer library.
- Provides targeted recommendation information to enhance user experience.
Benefits of this technology:
- Increases the effectiveness of customer service interactions.
- Saves time and effort by providing accurate and relevant answers.
- Enhances user satisfaction by delivering personalized recommendations.
Original Abstract Submitted
Embodiments of the present disclosure relate to a question answering method, an electronic device, and a computer program product. The method includes: determining an answer library associated with a question; determining a restricted Boltzmann machine associated with the answer library, wherein the restricted Boltzmann machine is configured to determine a set of questions that the answer library can answer and association relationships between questions in the set of questions and the answer library; and determining, using the restricted Boltzmann machine, annotation information associated with the question and targeted to the answer library. With the technical solution of the present disclosure, it is possible to determine, while determining an answer library associated with the question, annotation information that is targeted to the answer library, and to enable customer service personnel to have a more thorough understanding of the determined answer library and obtain targeted recommendation information.
