17822768. CELLULAR VOICE AND SERVICE DIAGNOSTIC TEST SYSTEM FOR WIRELESS DEVICES simplified abstract (Apple Inc.)
CELLULAR VOICE AND SERVICE DIAGNOSTIC TEST SYSTEM FOR WIRELESS DEVICES
Organization Name
Inventor(s)
Manoj C. Lingam of Dublin CA (US)
ChinShuo Chang of San Jose CA (US)
Gencer Cili of Santa Clara CA (US)
CELLULAR VOICE AND SERVICE DIAGNOSTIC TEST SYSTEM FOR WIRELESS DEVICES - A simplified explanation of the abstract
This abstract first appeared for US patent application 17822768 titled 'CELLULAR VOICE AND SERVICE DIAGNOSTIC TEST SYSTEM FOR WIRELESS DEVICES
Simplified Explanation
The described embodiments set forth techniques for diagnostic testing a wireless device configured for cellular wireless service. A test apparatus processes data logs obtained from the wireless device, categorizes observed cellular wireless functionality issues, and provides recommended actions for a service technician and/or a user to take. Exemplary cellular wireless issues include cellular wireless service connectivity, cellular voice call stability, and cellular eSIM profile installation and transfer failures. Recommended actions can include directing a user to contact a mobile network operator with particular observations, adjusting wireless device settings, repair of a wireless device component, updating wireless device software, or replacement of the wireless device.
- Diagnostic testing techniques for a wireless device configured for cellular wireless service
- Processing data logs obtained from the wireless device
- Categorizing observed cellular wireless functionality issues
- Providing recommended actions for a service technician and/or a user
- Exemplary cellular wireless issues include connectivity, call stability, and eSIM profile installation failures
- Recommended actions can include contacting a mobile network operator, adjusting device settings, repair, software update, or device replacement
Potential Applications
- Telecommunications industry
- Mobile device manufacturers
- Wireless service providers
Problems Solved
- Identifying and resolving cellular wireless functionality issues
- Improving user experience with wireless devices
- Enhancing network connectivity and call stability
Benefits
- Efficient diagnostic testing for wireless devices
- Quick resolution of cellular wireless issues
- Improved customer satisfaction
- Enhanced performance of wireless devices
Original Abstract Submitted
The described embodiments set forth techniques for diagnostic testing a wireless device configured for cellular wireless service. A test apparatus processes data logs obtained from the wireless device, categorizes observed cellular wireless functionality issues, and provides recommended actions for a service technician and/or a user to take. Exemplary cellular wireless issues include cellular wireless service connectivity, cellular voice call stability, and cellular eSIM profile installation and transfer failures. Recommended actions can include directing a user to contact a mobile network operator with particular observations, adjusting wireless device settings, repair of a wireless device component, updating wireless device software, or replacement of the wireless device.
