17528331. ALERTING USERS OF A PHYSICAL PICKUP POINT simplified abstract (Capital One Services, LLC)

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ALERTING USERS OF A PHYSICAL PICKUP POINT

Organization Name

Capital One Services, LLC

Inventor(s)

Jeremy J. Phillips of Brooklyn NY (US)

Trevor Connolly of Brooklyn NY (US)

Danielle Simpson of Manassas VA (US)

ALERTING USERS OF A PHYSICAL PICKUP POINT - A simplified explanation of the abstract

This abstract first appeared for US patent application 17528331 titled 'ALERTING USERS OF A PHYSICAL PICKUP POINT

Simplified Explanation

The abstract describes a method, system, and computer-readable medium for alerting a user about a physical pickup point, such as an Automated Teller Machine (ATM). The system involves a server, ATMs, and a sensor device located at a specific location.

  • The server receives a request to be fulfilled by one or more ATMs at a particular location.
  • The server is connected to the ATMs and a sensor device at that location.
  • The sensor device generates an alert when the user's device is near the location.
  • The server identifies the ATMs that can fulfill the request based on certain parameters.
  • The server sends the identifier of the selected ATM(s) to the user's device.
  • The server instructs the selected ATM(s) to fulfill the user's request.

Potential applications of this technology:

  • Efficient pickup point notification system for ATMs or other physical locations.
  • Streamlining the process of completing user requests at specific locations.
  • Enhancing user experience by providing real-time alerts and instructions.

Problems solved by this technology:

  • Users may not be aware of the nearest ATM or pickup point for their request.
  • Users may waste time searching for an available ATM or pickup point.
  • Lack of communication between the user and the ATM system can lead to delays or confusion.

Benefits of this technology:

  • Improved convenience and efficiency for users by providing timely notifications.
  • Reduces the time and effort required to locate an available ATM or pickup point.
  • Enhances user satisfaction by ensuring a smooth and streamlined process.


Original Abstract Submitted

The method, system, and non-transitory computer-readable medium embodiments described herein are directed to alerting a user of a physical pickup point. In various embodiments, a server receives a request to be completed by one or more Automated Teller Machines (ATMs) located at a first location. The server may be in communication with the ATMs at the first location and a sensor device at the first location. The server receives an alert generated by the sensor device at the first location that the user device is proximate the first location. Next, the server identifies one or more ATMs in a state to complete the request based on a parameter associated with the request. Next, the server transmits an identifier of the at least one ATM of the one or more ATMs that will be used to complete the request to the user device and instructs the at least one ATM to complete the request.

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