16057414. Augmenting Conversational Response with Volatility Information for Assistant Systems simplified abstract (META PLATFORMS, INC.)
Contents
- 1 Augmenting Conversational Response with Volatility Information for Assistant Systems
- 1.1 Organization Name
- 1.2 Inventor(s)
- 1.3 Augmenting Conversational Response with Volatility Information for Assistant Systems - A simplified explanation of the abstract
- 1.4 Simplified Explanation
- 1.5 Potential Applications
- 1.6 Problems Solved
- 1.7 Benefits
- 1.8 Potential Commercial Applications
- 1.9 Possible Prior Art
- 1.10 Original Abstract Submitted
Augmenting Conversational Response with Volatility Information for Assistant Systems
Organization Name
Inventor(s)
Jeremy Gillmor Kahn of Seattle WA (US)
Francislav Penov of Kirkland WA (US)
Augmenting Conversational Response with Volatility Information for Assistant Systems - A simplified explanation of the abstract
This abstract first appeared for US patent application 16057414 titled 'Augmenting Conversational Response with Volatility Information for Assistant Systems
Simplified Explanation
The patent application describes a method for processing user input by identifying intents and slots, determining volatile information, requesting information from an agent, generating a response, and sending instructions for presenting the response to the user.
- Parsing user input to identify intents and slots
- Determining volatile information based on change within a threshold timeframe
- Requesting information from an agent to resolve user input
- Generating a response including requested information
- Sending instructions to the client system for presenting the response
Potential Applications
This technology could be applied in customer service chatbots, virtual assistants, and automated help desks.
Problems Solved
This technology helps in efficiently resolving user queries that involve volatile information that may change frequently.
Benefits
The benefits of this technology include improved user experience, faster resolution of user queries, and more accurate responses.
Potential Commercial Applications
One potential commercial application of this technology could be in the development of advanced customer service chatbots for businesses.
Possible Prior Art
Prior art in this field may include existing natural language processing systems and chatbot technologies that handle user queries and provide responses based on identified intents and slots.
Unanswered Questions
How does the method handle complex user inputs with multiple intents and slots?
The method described in the patent application does not specify how it handles complex user inputs with multiple intents and slots. Further details on the processing of such inputs would be helpful for understanding the full capabilities of the technology.
What measures are in place to ensure the security and privacy of user information during the processing of user inputs?
The patent application does not address the security and privacy aspects of processing user inputs. It would be important to know what measures are in place to protect sensitive user information and ensure data privacy throughout the process.
Original Abstract Submitted
In one embodiment, a method includes receiving a user input by a user from a client system associated with the user at a current time, parsing the user input to identify intents and slots associated with the user input, determining that one or more of the identified intents or slots are volatile based on whether the respective intent or slot resolves to information that is subject to change within a threshold timeframe of the current time, requesting information from an agent to resolve the user input, the information including (1) current information that resolves the intents and slots associated with the user input and (2) volatility information associated with the intents or slots determined to be volatile, generating a response to the user input including the requested information from the agent, and sending, to the client system, instructions for presenting the response to the user.
