View source for 17931911. AUTOMATICALLY LOCATING RESPONSES TO PREVIOUSLY ASKED QUESTIONS IN A LIVE CHAT TRANSCRIPT USING ARTIFICIAL INTELLIGENCE (AI) simplified abstract (INTERNATIONAL BUSINESS MACHINES CORPORATION)

=AUTOMATICALLY LOCATING RESPONSES TO PREVIOUSLY ASKED QUESTIONS IN A LIVE CHAT TRANSCRIPT USING ARTIFICIAL INTELLIGENCE (AI)=


==Organization Name==

[[:Category:INTERNATIONAL BUSINESS MACHINES CORPORATION|INTERNATIONAL BUSINESS MACHINES CORPORATION]]


[[Category:INTERNATIONAL BUSINESS MACHINES CORPORATION]]

==Inventor(s)==

[[:Category:Sanket Jain of Gurgaon (IN)|Sanket Jain of Gurgaon (IN)]][[Category:Sanket Jain of Gurgaon (IN)]]

[[:Category:Krishnasuri Narayanam of Bangalore (IN)|Krishnasuri Narayanam of Bangalore (IN)]][[Category:Krishnasuri Narayanam of Bangalore (IN)]]

[[:Category:Ratnakar Behera of Bangalore (IN)|Ratnakar Behera of Bangalore (IN)]][[Category:Ratnakar Behera of Bangalore (IN)]]

[[:Category:Avinash Tukaram Mane of Chinchwad (IN)|Avinash Tukaram Mane of Chinchwad (IN)]][[Category:Avinash Tukaram Mane of Chinchwad (IN)]]

[[:Category:ZHENG Xie of Clontarf (IE)|ZHENG Xie of Clontarf (IE)]][[Category:ZHENG Xie of Clontarf (IE)]]

[[:Category:JOY Patra of Dublin (IE)|JOY Patra of Dublin (IE)]][[Category:JOY Patra of Dublin (IE)]]

==AUTOMATICALLY LOCATING RESPONSES TO PREVIOUSLY ASKED QUESTIONS IN A LIVE CHAT TRANSCRIPT USING ARTIFICIAL INTELLIGENCE (AI) - A simplified explanation of the abstract==


This abstract first appeared for US patent application 17931911 titled 'AUTOMATICALLY LOCATING RESPONSES TO PREVIOUSLY ASKED QUESTIONS IN A LIVE CHAT TRANSCRIPT USING ARTIFICIAL INTELLIGENCE (AI)

==Simplified Explanation==

The patent application describes a method, computer program product, and computer system for identifying likely duplicate questions in real-time during meetings and organizing them for better efficiency.

* Model trained to identify duplicate questions
* Level of duplication identified between questions in meeting transcript
* Askers pointed to previously asked questions
* Duplicate questions arranged in single point question by topic
* New meeting transcript generated with individual and single point questions

== Potential Applications ==
This technology could be applied in various industries such as customer service, education, and research where organizing and identifying duplicate questions can improve efficiency and productivity.

== Problems Solved ==
1. Time wasted on answering the same questions repeatedly
2. Difficulty in organizing and categorizing questions in a meeting setting
3. Inefficiency in managing meeting transcripts and follow-up actions

== Benefits ==
1. Improved meeting efficiency and productivity
2. Enhanced user experience for attendees and askers
3. Streamlined process for handling duplicate questions

== Potential Commercial Applications ==
'''Streamlining Meeting Transcripts with Duplicate Question Identification Technology'''


==Original Abstract Submitted==

Method, computer program product, and computer system are provided. A model is trained, in real-time to identify likely duplicate questions. A level of duplication is identified between a question and a previously asked question in a meeting transcript. An asker is pointed to where in the meeting transcript the question was the previously asked. All duplicate questions are arranged in a single point question by topic. A new meeting transcript is generated and displayed to attendees, including each individual question and each single point question.



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