Verint Americas Inc. (20240232308). VIRTUAL AGENT TRANSPARENT USER AUTHENTICATION simplified abstract
Contents
VIRTUAL AGENT TRANSPARENT USER AUTHENTICATION
Organization Name
Inventor(s)
Vladislav Luzin of Pardes Hanna Karkur (IL)
VIRTUAL AGENT TRANSPARENT USER AUTHENTICATION - A simplified explanation of the abstract
This abstract first appeared for US patent application 20240232308 titled 'VIRTUAL AGENT TRANSPARENT USER AUTHENTICATION
The present disclosure provides techniques for user authentication based on voice commands for initiating tasks with remote services.
- Receiving audio data containing a user voice command
- Determining a task to be completed by a remote service based on the user voice command
- Authenticating the user by matching the sample voice print with the reference voice print stored in the user account
- Storing authentication evidence associated with the task
- Providing proof of user authentication to the remote service to initiate the task
Potential Applications: - Secure access control systems - Voice-controlled smart home devices - Biometric authentication for online services
Problems Solved: - Enhancing security by using voice biometrics for user authentication - Streamlining user interactions with remote services through voice commands
Benefits: - Improved user convenience and security - Seamless integration of voice commands for task initiation - Reduced risk of unauthorized access to sensitive information
Commercial Applications: Title: Voice Biometric Authentication for Remote Services This technology can be applied in industries such as: - Banking and finance for secure transactions - Healthcare for accessing patient records - E-commerce for secure online shopping experiences
Questions about Voice Biometric Authentication for Remote Services: 1. How does voice biometric authentication enhance user security? Voice biometric authentication provides an additional layer of security by verifying the user's identity based on their unique voice print, reducing the risk of unauthorized access.
2. What are the potential drawbacks of using voice biometrics for user authentication? While voice biometrics offer convenience and security, there may be concerns about the accuracy of voice recognition in noisy environments or with users who have speech impairments.
Original Abstract Submitted
certain aspects of the present disclosure provide techniques for receiving audio data comprising a user voice command; determining a task to be completed by a remote service based on the user voice command; determining that a reference voice print associated with the user is stored in a user account; authenticating the user by determining that a sample voice print based on the user voice command matches the reference voice print associated with the user; storing authentication evidence associated with the task; and providing proof of user authentication to the remote service in order to initiate the task with the remote service.
