18151023. Generating Structured Data Containers for Communication Platform simplified abstract (Salesforce, Inc.)

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Generating Structured Data Containers for Communication Platform

Organization Name

Salesforce, Inc.

Inventor(s)

Angela Kirchhof of Denver CO (US)

Josef Teplow of New York NY (US)

Kyle Meyer of San Francisco CA (US)

Kevin Marshall of Mill Valley CA (US)

Generating Structured Data Containers for Communication Platform - A simplified explanation of the abstract

This abstract first appeared for US patent application 18151023 titled 'Generating Structured Data Containers for Communication Platform

The abstract discusses techniques for generating structured data containers via a communication platform and messaging threads associated with the structured data containers.

  • The communication platform can generate a structured data container representing a system of record in response to a user request.
  • The structured data container contains multiple fields and information related to interactions on the communication platform.
  • The platform can present the structured data container, including the fields, via a messaging thread.

Potential Applications: - Data management systems - Customer relationship management tools - Communication platforms for businesses

Problems Solved: - Efficient organization of data - Streamlining communication processes - Enhanced user experience

Benefits: - Improved data organization - Enhanced communication efficiency - Better user engagement

Commercial Applications: Title: "Enhanced Data Management Solutions for Businesses" This technology can be used in various industries such as healthcare, finance, and e-commerce to streamline data management processes and improve communication efficiency.

Questions about structured data containers: 1. How can structured data containers benefit businesses in terms of data organization? Structured data containers help businesses efficiently organize and manage data, leading to improved decision-making processes and streamlined operations.

2. What role do messaging threads play in presenting structured data containers? Messaging threads are used to present structured data containers, making it easier for users to access and interact with the information in a conversational format.


Original Abstract Submitted

Techniques for generating structured data containers via a communication platform and messaging threads associated with the structured data containers are discussed herein. For example, the communication platform may, in response to receiving a request from a user of the communication platform, generate a structured data container representing a system of record associated with the communication platform, the structured data container containing a plurality of fields and information associated with an interaction via the communication platform. The communication platform may further generate and present, via a messaging thread, the structured data container including the plurality of fields.

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