Twilio inc. (20240121343). TELEPHONY WEB EVENT SYSTEM AND METHOD simplified abstract

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TELEPHONY WEB EVENT SYSTEM AND METHOD

Organization Name

twilio inc.

Inventor(s)

Jeffrey Lawson of San Francisco CA (US)

John Wolthuis of San Francisco CA (US)

Evan Cooke of San Francisco CA (US)

TELEPHONY WEB EVENT SYSTEM AND METHOD - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240121343 titled 'TELEPHONY WEB EVENT SYSTEM AND METHOD

Simplified Explanation

The embodiment of the system for publishing events of a telephony application to a client includes a call router that generates events from the telephony application and an event router that manages the publication of events generated by the call router and manages the subscription to events by clients. The system can be used with a telephony application that interfaces with a telephony device and an application server.

  • Call router generates events from the telephony application.
  • Event router manages the publication of events and client subscriptions.
  • Can be used with a telephony application, telephony device, and application server.

Potential Applications

The technology can be applied in various industries such as telecommunications, customer service, and call centers to efficiently manage and publish telephony events to clients.

Problems Solved

1. Efficient management and publication of telephony events. 2. Seamless subscription to events by clients.

Benefits

1. Improved communication between telephony applications and clients. 2. Streamlined event publication process. 3. Enhanced client experience through timely event notifications.

Potential Commercial Applications

Optimizing telephony event management systems for businesses. SEO Optimized Title: "Commercial Applications of Telephony Event Publishing System"

Possible Prior Art

Prior art may include existing telephony event management systems used in call centers and telecommunications industries.

Unanswered Questions

How does the system handle event prioritization?

The article does not mention how the system prioritizes events in case of multiple simultaneous events. This could be crucial for ensuring important events are delivered promptly.

What security measures are in place to protect event data?

The security aspects of the system, such as data encryption and access control, are not discussed in the abstract. This information would be essential for understanding the system's reliability and data protection measures.


Original Abstract Submitted

an embodiment of the system for publishing events of a telephony application to a client includes a call router that generates events from the telephony application and an event router that manages the publication of events generated by the call router and that manages the subscription to events by clients. the system can be used with a telephony application that interfaces with a telephony device and an application server

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