Samsung electronics co., ltd. (20240106767). ELECTRONIC APPARATUS AND METHOD FOR CONTROLLING THEREOF simplified abstract
Contents
- 1 ELECTRONIC APPARATUS AND METHOD FOR CONTROLLING THEREOF
- 1.1 Organization Name
- 1.2 Inventor(s)
- 1.3 ELECTRONIC APPARATUS AND METHOD FOR CONTROLLING THEREOF - A simplified explanation of the abstract
- 1.4 Simplified Explanation
- 1.5 Potential Applications
- 1.6 Problems Solved
- 1.7 Benefits
- 1.8 Potential Commercial Applications
- 1.9 Possible Prior Art
- 1.10 Unanswered Questions
- 1.11 Original Abstract Submitted
ELECTRONIC APPARATUS AND METHOD FOR CONTROLLING THEREOF
Organization Name
Inventor(s)
ELECTRONIC APPARATUS AND METHOD FOR CONTROLLING THEREOF - A simplified explanation of the abstract
This abstract first appeared for US patent application 20240106767 titled 'ELECTRONIC APPARATUS AND METHOD FOR CONTROLLING THEREOF
Simplified Explanation
The abstract describes an electronic apparatus that can generate response information based on conversation content received through a communication interface. It identifies user requests, distinguishes between single-turn and multi-turn requests, and generates appropriate responses.
- The electronic apparatus includes a communication interface, memory, and processors.
- The processors execute instructions to identify user requests and confirm them.
- Single-turn requests prompt a confirmation request, while multi-turn requests generate responses.
Potential Applications
This technology could be applied in:
- Customer service chatbots
- Virtual assistants
- Automated call center systems
Problems Solved
This technology helps:
- Improve user experience by accurately understanding and responding to requests
- Increase efficiency in handling conversations with users
Benefits
The benefits of this technology include:
- Enhanced communication accuracy
- Streamlined conversation flow
- Improved user satisfaction
Potential Commercial Applications
A potential commercial application for this technology could be:
- Integration into customer service platforms for businesses
Possible Prior Art
One possible prior art for this technology could be:
- Existing chatbot systems that handle multi-turn conversations
Unanswered Questions
How does the technology handle ambiguous user requests?
The abstract does not specify how the technology deals with unclear or ambiguous user requests. This could be a potential area for further exploration in the development of the technology.
What languages or platforms is the technology compatible with?
The abstract does not mention the compatibility of the technology with different languages or platforms. Understanding the limitations and capabilities of the technology in this regard would be important for potential users or developers.
Original Abstract Submitted
an electronic apparatus may include a communication interface, a memory configured to store at least one instruction, and one or more processors configured to generate response information based on conversation content received through the communication interface by executing the at least one instruction to: identify a user request by confirming a current request and a previous request of a user in the conversation content, identify whether the user request is a multi-turn request or a single-turn request based on the conversation content, generate a confirmation request to request the user to confirm the user request based on the user request being identified as the single-turn request, and omit a generation of the confirmation request and generate a response corresponding to the user request based on the user request being identified as the multi-turn request.
