Nec corporation (20240098188). SERVER APPARATUS, ASSISTANCE METHOD, AND NON-TRANSITORY COMPUTER-READABLE RECORDING MEDIUM simplified abstract

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SERVER APPARATUS, ASSISTANCE METHOD, AND NON-TRANSITORY COMPUTER-READABLE RECORDING MEDIUM

Organization Name

nec corporation

Inventor(s)

Masaya Tanaka of Tokyo (JP)

SERVER APPARATUS, ASSISTANCE METHOD, AND NON-TRANSITORY COMPUTER-READABLE RECORDING MEDIUM - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240098188 titled 'SERVER APPARATUS, ASSISTANCE METHOD, AND NON-TRANSITORY COMPUTER-READABLE RECORDING MEDIUM

Simplified Explanation

The patent application describes a server apparatus that assists callers in reporting events by prompting a reporting device to transmit information about the situation of the site where the event occurred, and providing assistance information to the caller.

  • Instructing unit prompts reporting device to transmit information upon receipt of a call.
  • Assistance information transmitting unit sends assistance information to the reporting device.
  • Acquiring unit collects information about the situation of the site from the reporting device.

Potential Applications

This technology could be used in emergency response systems, security reporting services, and incident management platforms.

Problems Solved

This technology streamlines the reporting process for callers, ensuring accurate and timely information is transmitted to the appropriate authorities.

Benefits

The system provides quick and efficient assistance to callers in reporting events, improving overall response times and effectiveness in managing incidents.

Potential Commercial Applications

Potential commercial applications include integration into emergency response software, security monitoring services, and incident reporting platforms.

Possible Prior Art

One possible prior art could be existing emergency reporting systems that prompt users to provide information about an event location and type before transmitting the data to emergency services.

Unanswered Questions

How does the system ensure the accuracy of the information provided by the reporting device?

The patent application does not detail any specific methods for verifying the accuracy of the information transmitted by the reporting device. This could be a potential area of improvement for the technology.

What measures are in place to protect the privacy and security of the callers using the reporting device?

The patent application does not mention any specific security protocols or privacy measures implemented to safeguard the information shared by the callers. This could be a concern for users and organizations utilizing the technology.


Original Abstract Submitted

a server apparatus includes: an instructing unit that prompts a reporting device to transmit information showing a situation of a site where an event to be reported has occurred, upon receipt of a call from the reporting device; an assistance information transmitting unit that transmits assistance information for assisting a caller operating the reporting device, to the reporting device; and an acquiring unit that acquires the information showing the situation of the site from the reporting device.