Hyundai motor company (20240127810). Dialogue Management Method, Dialogue Management System, And Computer-Readable Recording Medium simplified abstract

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Dialogue Management Method, Dialogue Management System, And Computer-Readable Recording Medium

Organization Name

hyundai motor company

Inventor(s)

Jaemin Moon of Yongin-Si (KR)

Jungdo Kim of Seoul (KR)

Minjae Park of Seongnam-Si (KR)

Sungwang Kim of Seoul (KR)

Dialogue Management Method, Dialogue Management System, And Computer-Readable Recording Medium - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240127810 titled 'Dialogue Management Method, Dialogue Management System, And Computer-Readable Recording Medium

Simplified Explanation

The abstract describes a method, system, and computer-readable medium for managing dialogue by obtaining information from a user terminal screen to execute a task corresponding to the user's speech input, without inducing, receiving, and analyzing additional speech inputs.

  • The innovation involves obtaining information required for executing a task from a screen displayed via a user terminal based on the user's speech input.
  • The method omits operations of inducing, receiving, and analyzing additional user speech inputs to streamline the dialogue management process.

Potential Applications

This technology could be applied in customer service chatbots, virtual assistants, and automated call centers to efficiently handle user queries and tasks.

Problems Solved

1. Streamlining dialogue management processes by obtaining necessary information from the user terminal screen. 2. Reducing the complexity of handling multiple speech inputs from users.

Benefits

1. Improved efficiency in executing tasks based on user speech input. 2. Enhanced user experience by minimizing the need for additional speech inputs.

Potential Commercial Applications

Optimizing customer service operations, enhancing virtual assistant capabilities, and improving automated call center services.

Possible Prior Art

One possible prior art could be traditional dialogue management systems that require multiple speech inputs from users to execute tasks, which this innovation aims to streamline.

Unanswered Questions

How does this technology handle multi-step tasks based on user speech input?

The article does not provide details on how the system manages complex tasks that require multiple steps to be executed based on user speech input.

What types of tasks can be executed using this dialogue management method?

The article does not specify the range of tasks that can be efficiently executed using this technology.


Original Abstract Submitted

a dialogue management method, a dialogue management system and a non-transitory computer-readable recording medium may obtain, from a screen displayed via a user terminal, information required for executing a task corresponding to a user's speech input, and omit operations of inducing, receiving, and analyzing additional user's speech inputs.