18374469. DETERMINING A LOCATION OF CUSTOMERS ADJACENT A QUICK SERVICE RESTAURANT USING BEACONS simplified abstract (Insight Direct USA, Inc.)

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DETERMINING A LOCATION OF CUSTOMERS ADJACENT A QUICK SERVICE RESTAURANT USING BEACONS

Organization Name

Insight Direct USA, Inc.

Inventor(s)

Andrew Schwenker of Mahomet IL (US)

Antoine E. Hall of Spring Hope NC (US)

Ilya Eliashevsky of Milford CT (US)

Ryan Miller of Columbus OH (US)

Tony Lunt of Union KY (US)

DETERMINING A LOCATION OF CUSTOMERS ADJACENT A QUICK SERVICE RESTAURANT USING BEACONS - A simplified explanation of the abstract

This abstract first appeared for US patent application 18374469 titled 'DETERMINING A LOCATION OF CUSTOMERS ADJACENT A QUICK SERVICE RESTAURANT USING BEACONS

Simplified Explanation

The abstract describes a method of delivering an order to a customer of a quick service restaurant using beacon technology. The process involves transmitting signals from beacons to a receiver near the customer, determining the customer's location, communicating it to a display within the restaurant, and delivering the order to the customer at that location.

  • Transmit signals from beacons to a receiver near the customer
  • Determine the customer's location within a zone surrounding the restaurant
  • Communicate the customer's location to a display within the restaurant
  • Deliver the order to the customer at the specified location

Potential Applications

This technology could be applied in various industries beyond quick service restaurants, such as retail stores, theme parks, and event venues.

Problems Solved

This technology streamlines the order delivery process, reduces wait times for customers, and improves overall efficiency in serving customers.

Benefits

The benefits of this technology include improved customer experience, increased operational efficiency, and the potential for personalized service based on customer location.

Potential Commercial Applications

One potential commercial application of this technology is in the hospitality industry, where it could be used to enhance guest experiences in hotels and resorts.

Possible Prior Art

One possible prior art for this technology could be the use of location-based services in mobile apps for order tracking and delivery in various industries.

Unanswered Questions

How does the technology handle privacy concerns related to tracking customer locations?

The article does not address the potential privacy implications of tracking customer locations within the restaurant.

What are the potential limitations or challenges of implementing this technology in a real-world setting?

The article does not discuss any obstacles or challenges that may arise when implementing this technology in practice.


Original Abstract Submitted

A method of delivering an order to a customer of a quick service restaurant can include transmitting, from a first beacon to a receiver adjacent the customer, a first signal; transmitting, from a second beacon to the receiver adjacent the customer, a second signal; from the first signal received by the receiver, a first timestamp reflective of a time the first signal is received by the receiver, the second signal received by the receiver, and a second timestamp reflective of a time the second signal is received by the receiver, determining a location of the customer within a zone surrounding the quick service restaurant; communicating the location of the customer to a display within the quick service restaurant; and delivering the order to the customer at the location.