18374468. IDENTIFYING VEHICLES AND ASSOCIATING VEHICLES WITH CUSTOMER PROFILES AT A QUICK SERVICE RESTAURANT simplified abstract (Insight Direct USA, Inc.)
Contents
- 1 IDENTIFYING VEHICLES AND ASSOCIATING VEHICLES WITH CUSTOMER PROFILES AT A QUICK SERVICE RESTAURANT
- 1.1 Organization Name
- 1.2 Inventor(s)
- 1.3 IDENTIFYING VEHICLES AND ASSOCIATING VEHICLES WITH CUSTOMER PROFILES AT A QUICK SERVICE RESTAURANT - A simplified explanation of the abstract
- 1.4 Simplified Explanation
- 1.5 Potential Applications
- 1.6 Problems Solved
- 1.7 Benefits
- 1.8 Potential Commercial Applications
- 1.9 Possible Prior Art
- 1.10 Unanswered Questions
- 1.11 Original Abstract Submitted
IDENTIFYING VEHICLES AND ASSOCIATING VEHICLES WITH CUSTOMER PROFILES AT A QUICK SERVICE RESTAURANT
Organization Name
Inventor(s)
Andrew Schwenker of Mahomet IL (US)
Antoine E. Hall of Spring Hope NC (US)
Ilya Eliashevsky of Milford CT (US)
Ryan Miller of Columbus OH (US)
IDENTIFYING VEHICLES AND ASSOCIATING VEHICLES WITH CUSTOMER PROFILES AT A QUICK SERVICE RESTAURANT - A simplified explanation of the abstract
This abstract first appeared for US patent application 18374468 titled 'IDENTIFYING VEHICLES AND ASSOCIATING VEHICLES WITH CUSTOMER PROFILES AT A QUICK SERVICE RESTAURANT
Simplified Explanation
The abstract describes a method of delivering an order to a customer of a quick service restaurant by using computer vision to identify a vehicle entering the restaurant's zone, associating the vehicle with the customer's order profile, directing the vehicle to a location within the zone, and delivering the order to the customer in the vehicle.
- Computer vision technology is used to identify vehicles entering the zone surrounding the quick service restaurant.
- The system associates the vehicle with the customer's order profile, which includes the details of the order.
- The vehicle is directed to a specific location within the zone for order pickup.
- The order is then delivered to the customer in the vehicle.
Potential Applications
This technology could be applied in various industries beyond quick service restaurants, such as drive-thru pharmacies, banks, and other drive-thru services.
Problems Solved
1. Streamlining the order delivery process for quick service restaurants. 2. Improving customer experience by reducing wait times and increasing efficiency in order fulfillment.
Benefits
1. Faster order delivery. 2. Enhanced customer satisfaction. 3. Increased operational efficiency for businesses.
Potential Commercial Applications
"Drive-Thru Order Delivery System: Revolutionizing Customer Service Efficiency"
Possible Prior Art
There may be prior art related to using computer vision for vehicle identification and order delivery in drive-thru settings, but specific examples are not provided in this abstract.
Unanswered Questions
How does the system handle multiple vehicles entering the zone simultaneously?
The abstract does not address how the system manages multiple vehicles entering the zone at the same time. This could be a potential challenge in real-world implementation.
What measures are in place to ensure the accuracy of order association with the correct vehicle?
The abstract does not detail the specific mechanisms or safeguards in place to prevent order mix-ups or errors in associating the order with the correct vehicle. This aspect of the technology's functionality would be crucial for its successful implementation.
Original Abstract Submitted
A method of delivering an order to a customer of a quick service restaurant can include identifying, by computer vision using at least one camera, a vehicle that enters a zone surrounding the quick service restaurant; associating, by a computer processor, the vehicle with a profile of the customer that includes the order; directing the vehicle to a location within the zone; and delivering the order to the customer in the vehicle.