18038318. NOTIFICATION SYSTEM, NOTIFICATION METHOD, AND NON-TRANSITORY STORAGE MEDIUM simplified abstract (NEC Corporation)
Contents
- 1 NOTIFICATION SYSTEM, NOTIFICATION METHOD, AND NON-TRANSITORY STORAGE MEDIUM
- 1.1 Organization Name
- 1.2 Inventor(s)
- 1.3 NOTIFICATION SYSTEM, NOTIFICATION METHOD, AND NON-TRANSITORY STORAGE MEDIUM - A simplified explanation of the abstract
- 1.4 Simplified Explanation
- 1.5 Potential Applications
- 1.6 Problems Solved
- 1.7 Benefits
- 1.8 Potential Commercial Applications
- 1.9 Possible Prior Art
- 1.10 Original Abstract Submitted
NOTIFICATION SYSTEM, NOTIFICATION METHOD, AND NON-TRANSITORY STORAGE MEDIUM
Organization Name
Inventor(s)
NOTIFICATION SYSTEM, NOTIFICATION METHOD, AND NON-TRANSITORY STORAGE MEDIUM - A simplified explanation of the abstract
This abstract first appeared for US patent application 18038318 titled 'NOTIFICATION SYSTEM, NOTIFICATION METHOD, AND NON-TRANSITORY STORAGE MEDIUM
Simplified Explanation
The present invention is a notification system that uses image analysis to generate customer status information and checkout work region information in a store. It then determines whether to make a notification for assistance with checkout work and sends the notification through an output apparatus if needed.
- Customer status information generation unit: Generates information about the number of customers waiting for checkout and the number of customers in the store based on captured images.
- Checkout work region information generation unit: Generates information about the status of the checkout work region where clerks are positioned based on captured images.
- Determination unit: Analyzes the customer status information and checkout work region information to decide whether to request assistance for checkout work.
- Notification unit: Sends notifications for assistance requests through an output apparatus when necessary.
Potential Applications
This technology could be applied in retail stores, supermarkets, and other businesses where customer service and checkout efficiency are crucial.
Problems Solved
This technology helps improve customer service by ensuring that checkout work is efficiently managed and assistance is provided when needed.
Benefits
- Enhanced customer satisfaction - Improved checkout efficiency - Better utilization of staff resources
Potential Commercial Applications
- Retail chains - Grocery stores - Department stores
Possible Prior Art
There are existing systems that use image analysis for customer tracking and queue management in retail environments. However, the specific combination of customer status information, checkout work region information, and assistance request notifications as described in this patent application may be novel.
What are the technical specifications of the image analysis system used in this invention?
The technical specifications of the image analysis system, such as the resolution of the captured images, the algorithms used for customer tracking, and the processing speed of the system, are not provided in the abstract.
How does this technology compare to traditional methods of managing checkout work in stores?
This technology automates the process of monitoring customer flow and checkout work status, allowing for quicker response times and more efficient use of staff resources compared to traditional manual methods.
Original Abstract Submitted
The present invention provides a notification system () including: a customer status information generation unit () generating, based on an image in which the inside of a store is captured, customer status information indicating at least one of the number of customers waiting for checkout and the number of customers in the store; a checkout work region information generation unit () generating, based on an image in which the inside of the store is captured, checkout work region information indicating status of a checkout work region where a clerk performing checkout work is positioned; a determination unit () determining, based on the customer status information and the checkout work region information, whether to make notification of an assistance request for checkout work; and a notification unit () making notification of the assistance request through an output apparatus when notification of the assistance request is determined to be made.
